Legal Complaints Reform in Scotland
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Legal Complaints Reform in Scotland

ByBrian Inkster

There is to be reform of the legal complaints system in Scotland. This was announced on 22 December 2022 as part of the Scottish Government’s response to the findings of the legal services regulation reform in Scotland consultation analysis report [PDF]. A previous blog post looked at the findings of the Consultation Analysis with regard to…

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The Legal Sector Client Experience Conference 2018 : The One at the Zoo

ByBrian Inkster

In November I attended the Legal Sector Client Experience Conference at Bristol Zoo organised by Clare Fanner of Find Get Grow. It was the first conference I have attended where the Health & Safety announcement at the beginning included that if there was an animal related incident we were all to remain within the conference…